Are you considering using a Personal Support Worker (PSW)?

The Health and Supportive Care Providers Oversight Authority (HSCPOA), the new oversight body for registered PSWs in Ontario, protects the public by maintaining a searchable online Public Register of Ontario’s HSCPOA registered PSWs.

The Public Register of PSWs is a key resource for everyone in the following ways:

  • The public or anyone can easily check whether a PSW is registered with HSCPOA;
  • Employers can identify PSWs who have met HSCPOA’s registration requirements; and
  • HSCPOA registered PSWs demonstrate their commitment to safe, quality, ethical, and accountable care, which helps build trust with employers and care recipients.

HSCPOA’s Public Register of PSWs protects the public by making the following information available:

Registrant Information

Find the name, gender, languages spoken, and PSW employment details of every HSCPOA registrant.

Registration Status

Find out if a HSCPOA registered PSW is active and in good standing with HSCPOA, or if their registration has been suspended or revoked, or has any terms, conditions or limitations on their registration.

Conduct History

View complaints history and Discipline Committee outcomes actioned by HSCPOA or other regulatory bodies, as well as relevant charges or convictions for certain offences.

While registration with HSCPOA is currently voluntary for PSWs in Ontario, those who are registered with HSCPOA have:

  • Shown their ability to meet the educational and/or experience requirements set out in regulation;
  • Pledged to provide supportive care services in accordance with HSCPOA’s Code of Ethics for PSWs; and
  • Demonstrated to recipients of health and supportive care services, employers, and colleagues that as a HSCPOA PSW registrant, they have met newly established registration requirements including education and/or experience, and good character.

Only eligible PSWs registered with HSCPOA can proudly use/wear the HSCPOA PSW Registrant Visual Mark provided by HSCPOA, easily recognized by recipients of health and supportive care services, employers and colleagues.

Make informed decisions about your care or the care of someone close to you.

Learn more about HSCPOA’s online Public Register of PSWs and how HSCPOA is building trust in accountable PSW care in Ontario.

Visit  https://hscpoa.com/public/public-register/


Find a HSCPOA Registered Personal Support Worker (PSW)